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Terms Conditions That Protect Your Account

We've written our terms in plain language so you know exactly what happens when you open an account, deposit via bKash, Nagad or Rocket, place a bet, or request a withdrawal.

Account eligibilityPayment verificationWithdrawal limitsDispute resolutionData protection

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How Our Terms Apply to You

fbmr Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of fbmr is subject to these terms and conditions, which form a binding agreement between you and the platform. By opening an account, you confirm you are at least eighteen years old, you are acting on your own behalf, and you are accessing our

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service from a region where online gaming is permitted under local law. We reserve the right to verify your identity and payment method at any time, including requesting documentation for bKash, Nagad or Rocket transactions before processing withdrawals. Account holders are responsible for keeping login credentials
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secure and for all activity under their account. We may suspend or close accounts that breach these terms, engage in fraudulent activity, or violate applicable laws. Winnings, losses and all wagers are final once confirmed. Disputes must be raised within fourteen days of the transaction in
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question. We process withdrawal requests after identity and payment verification is complete, and funds are returned to the same wallet or method used for deposit. Bonuses, promotions and special offers carry their own terms, published on the promotion page at the time of the offer. All
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decisions regarding rule interpretation, payout disputes and account status rest with fbmr management and are final. These terms are governed by the laws of the jurisdiction in which we operate, and access depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Where to Ask About These Terms

If any part of our terms and conditions is unclear, or if you need help with account verification, withdrawal rules or responsible play boundaries, reach out through one of these channels. Our support team can walk you through eligibility requirements, payment verification steps and dispute processes in plain language.

ACCOUNT PROTECTION

How We Keep Terms Fair and Transparent

Our terms and conditions exist to protect both you and the platform. We enforce age limits, verify payment methods, prevent fraud, and ensure every player follows the same rules. When you understand the boundaries, you can play with confidence knowing your account, your wallet and your winnings are handled consistently.

Age Verification

We require all account holders to be at least eighteen years old. During registration or before your first withdrawal, we may ask for identity documents that confirm your age and match the name on your bKash, Nagad or Rocket account.

Payment Method Verification

Deposits and withdrawals must use the same wallet or bank account registered to your name. We verify bKash, Nagad and Rocket numbers before processing payouts to prevent fraud and comply with anti-money-laundering rules in eligible Bangladesh regions.

Dispute Resolution

If you believe a bet was settled incorrectly or a withdrawal was delayed without reason, contact support within fourteen days. We review transaction logs, game history and payment records, then issue a written decision within five business days.

Account Suspension

We reserve the right to suspend accounts that violate these terms, including underage play, duplicate accounts, fraudulent deposits or abusive behaviour.

What Players Ask About Our Terms

Our terms allow one account per person. If we detect duplicate accounts using the same device, payment method or personal details, we will close the additional accounts and void any winnings. Stick to your original account to avoid issues.

No. Withdrawals must go back to the same bKash, Nagad or Rocket number you used for deposit. This rule prevents fraud and satisfies payment-verification requirements. If you need to change your wallet, contact support before requesting a withdrawal.

You have fourteen days from the transaction date to contact support with a dispute. After fourteen days, all bets, deposits and withdrawals are considered final. Keep your account history handy so you can reference specific transactions when you reach out.

We typically ask for a government-issued photo ID and proof that your bKash, Nagad or Rocket account belongs to you, such as a wallet screenshot showing your name and number. Upload these through your account settings or email them to support.

Bonus terms supplement these main terms. If a promotion has wagering requirements, expiry dates or game restrictions, those rules apply on top of our general account and withdrawal policies. Always read the promotion page before claiming an offer.

We post any update to our terms on this page and notify active account holders by email. Major changes take effect thirty days after notification. By continuing to use your account after that date, you accept the updated terms.

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